Chaiya
Watch being carefully repaired

Chiang Mai · Established in Craft

Timepieces Deserve
Unhurried Attention

From a light polish to a patient restoration — we work carefully with each watch brought to our workshop, taking the time the work genuinely requires.

Enquire About Your Watch Our Services
+66 53 318 6427
[email protected]
Wualai Road, Chiang Mai

What We Do

Three Levels of Care

Each service is tailored to what the watch actually needs. We discuss the work with you before we begin, and keep you informed as things progress.

Case and bracelet polishing

Case & Bracelet Polish

A gentle cosmetic service for watches whose movements run well but whose cases show daily wear. We clean and polish the case and bracelet where suitable, attend to a scratched crystal, and renew worn gaskets. A short condition note is provided.

  • Case and bracelet polished with care
  • Scratched crystal replaced if needed
  • Worn gaskets renewed
  • Basic function check included
฿4,600 Ask About This

Typical time: 1–2 weeks

Full mechanical watch service

Full Service

A complete service for mechanical movements losing steady timekeeping. We clean and re-oil the movement, inspect the balance and mainspring, replace worn parts where needed, and regulate timing across positions. Seals are renewed throughout.

  • Movement fully cleaned and re-oiled
  • Balance and mainspring inspected
  • Timing regulated across positions
  • Seals renewed for water resistance
฿9,500 Ask About This

Typical time: ~3 weeks

Vintage watch full restoration

Full Restoration

A patient restoration for cherished or vintage timepieces. Alongside a complete overhaul, we restore the case finish with care and attend to the dial and hands in keeping with the watch's original character. Each step is discussed with you beforehand and documented throughout.

  • Complete movement overhaul
  • Case finish restored to original character
  • Dial and hands carefully attended to
  • Progress documented and shared
฿14,400 Ask About This

Typical time: 5–8 weeks

Honest Timelines

The Time It Takes

Good repair work is not hurried. We share these timelines openly so you know what to expect before you leave your watch with us.

1 – 2

Weeks

Case & Bracelet Polish

Cosmetic refresh for a well-running watch

~3

Weeks

Full Service

Complete movement clean and regulate

5 – 8

Weeks

Full Restoration

Vintage and cherished timepiece care

Why Chaiya

How We Work

A few things that matter to us, and the people who bring their watches to us.

Condition Assessed First

We look at the watch carefully and speak with you about what we find before any work begins. Nothing happens without your knowledge.

Timelines Shared Openly

We give realistic estimates from the start. If something changes during the work, we let you know rather than surprising you at collection.

Proper Workshop Technique

Each movement is cleaned ultrasonically and lubricated with the correct oils for its age and type — the same approach used by watchmakers in the trade.

Work Documented

For restoration work, we photograph and note each stage. You receive a summary of what was found and what was done when we return the watch.

Parts from Trusted Sources

Replacement parts — where needed — are sourced from respected suppliers. We discuss any substitutions with you before fitting.

Care After Collection

We're happy to answer questions after you collect your watch. If something seems off in the weeks following the service, come back and we'll take a look.

Ready to Bring a Watch In?

We'd be glad to take a look. Send us a message or call the workshop to arrange a visit — no obligation to proceed until you're comfortable with what we find.

Send a Message +66 53 318 6427

Common Questions

Things People Often Ask

What should I bring when I drop off my watch?
The watch itself is all that's needed. If you have a box, papers, or a spare bracelet you'd like us to see, bring those too — but they aren't required. We'll note the watch's current state before we take it in.
How do I know which service my watch needs?
We assess the watch when you bring it in and make a recommendation based on what we find — not what sounds most comprehensive. If the movement is running well and the case just needs freshening, we'll say so.
Can you service vintage or unusual watches?
Many of the watches we work on are older or less common. We're straightforward about what we can and cannot do — if a movement requires parts we can't source, we'll tell you before accepting the piece.
What happens if additional work is needed once you've opened the movement?
We contact you and explain what we've found. You decide whether to proceed with the additional work, leave the movement as-is, or collect the watch. We won't continue without your agreement.
Do you offer a follow-up period after the service?
Yes. If you notice something unexpected in the weeks after collecting your watch, come back and we'll take a look at no charge. We stand behind the work we do.
How much does it cost to have my watch assessed?
The initial assessment is part of the conversation when you visit the workshop — there is no charge for us to look at the watch and discuss what it might need.

Find Us

Our Workshop

91 Wualai Road, Haiya, Chiang Mai 50100

Map

Get in Touch

We'd Be Glad to Hear From You

Send us a message below, or call the workshop directly. We aim to reply within one working day.

Workshop Details

Address

91 Wualai Road
Haiya, Chiang Mai 50100
Thailand

Workshop Hours

Tuesday – Saturday
9:00 am – 6:00 pm
Closed Sunday & Monday

Dropping off a watch?

You're welcome to come in during workshop hours — no appointment needed for an initial conversation and assessment.

Send a Message

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